| 000 | 00494nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 140613s2007 xx 000 0 und d | ||
| 020 | _a1595620163 | ||
| 082 |
_a658.31 _bFLE-P7 |
||
| 100 | _aFLEMING, John H | ||
| 245 |
_aHuman sigma _bManaging the employee customer encounter |
||
| 260 |
_bGALLUP PRESS _aNEW YORK _c2007 |
||
| 300 |
_a313 _bHARD BINDING |
||
| 650 | _aORGANIZATIONAL BEHAVIOUR | ||
| 650 | _aPERSONNEL - ORGANIZATIONAL BEHAVIOUR | ||
| 700 |
_aASPLUND, Jim _e |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c9175 _d9175 |
||