| 000 | 00539nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 140613s2001 xx 000 0 und d | ||
| 020 | _a1578200709 | ||
| 082 |
_a338.7 _bDAW-P1 |
||
| 100 | _aDAWSON, Keith | ||
| 245 |
_aCall center handbook _bThe complete guide to starting, running and improving and improving your call center |
||
| 250 | _aEd 4 | ||
| 260 |
_bCMP BOOKS _aNEW YORK _c2001 |
||
| 300 |
_a382 _bPAPER BINDING |
||
| 650 | _aENTERPRISES ORGANIZATION | ||
| 650 | _aENTERPRISES ORGANIZATION | ||
| 700 |
_a _e |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c7239 _d7239 |
||