000 00521nam a2200169Ia 4500
008 140613s2002 xx 000 0 und d
020 _a8125912053
082 _a658.812
_bMOH-P2
100 _aMOHAMED, H Peeru
245 _aCustomer relationship management
_bA step by step appraoch
260 _bVIKAS PUBLISHING HOUSE PVT.LTD.
_aNEW DELHI
_c2002
300 _axiii, 224
_bPAPER BINDING
650 _aCONSUMER SATISFACTION
650 _aMARKETING - CONSUMER SATISFACTION
700 _aSAGADEVAN, A
_e
942 _2ddc
_cBK
999 _c6927
_d6927