| 000 | 00511nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 140613s2003 xx 000 0 und d | ||
| 020 | _a8179921107 | ||
| 082 |
_a658.812 _bPOC-P3 |
||
| 100 | _aPOCHEDLEY, David A | ||
| 245 |
_aClient relationship management _bHow to turn client relationships into a competitive advantage |
||
| 260 |
_bJAICO _aDELHI _c2003 |
||
| 300 |
_a183 _bPAPER BINDING |
||
| 650 | _aCONSUMER SATISFACTION | ||
| 650 | _aMARKETING - CONSUMER SATISFACTION | ||
| 700 |
_a _e |
||
| 942 |
_2ddc _cBK |
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| 999 |
_c6892 _d6892 |
||