000 00520nam a2200181Ia 4500
008 140613s2003 xx 000 0 und d
020 _a0749438312
082 _a658.812
_bGAM-P3
100 _aGAMBLE, Paul R
245 _aUp close and personal
_bCustomer relationship marketing @ work
250 _aEd 2
260 _bKOGAN PAGE
_aLONDON
_c2003
300 _axii, 382
_bPAPER BINDING
650 _aCONSUMER SATISFACTION
650 _aMARKETING - CONSUMER SATISFACTION
700 _aSTONE, Merlin
_e
942 _2ddc
_cBK
999 _c6891
_d6891