| 000 | 00505nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 140613s2002 xx 000 0 und d | ||
| 020 | _a9812406034 | ||
| 082 |
_a658.8 _bHOF-P2 |
||
| 100 | _aHOFFMAN, K Douglas | ||
| 245 |
_aEssentials of services marketing _bConcepts, strategies and cases |
||
| 250 | _aEd 2 | ||
| 260 |
_bTHOMSONS _aSINGAPORE _c2002 |
||
| 300 |
_axxi, 569 _bPAPER BINDING |
||
| 650 | _aMARKETING | ||
| 650 | _aMARKETING MANAGEMENT | ||
| 700 |
_aBATESON, John E G _e |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c6656 _d6656 |
||