| 000 | 00532nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 140613s1998 xx 000 0 und d | ||
| 020 | _a068486035X | ||
| 082 |
_a658.401 _bHIE-N8 |
||
| 100 | _aHEIBELER, Robert | ||
| 245 |
_aBest practices _bBuilding your business with customer-focused solutions |
||
| 260 |
_bSIMON & SCHUSTER _aNEW YORK _c1998 |
||
| 300 |
_a236 _bPAPER BINDING |
||
| 650 | _aEXECUTIVE MANAGEMENT - PLANNING, POLICY | ||
| 650 | _aPLANNING, POLICY MAKING, CONTROL | ||
| 700 |
_aKELLY, Thomas B _e |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c5072 _d5072 |
||