000 00446nam a2200169Ia 4500
008 140613s1998 xx 000 0 und d
020 _a0139548920
082 _a658.8
_bGON-N8
100 _aGONCALVES, Karen P
245 _aService marketing
_bA strategic approach
260 _bPRENTICE-HALL
_aNEW YORK
_c1998
300 _axiii,225
_bPAPER BINDING
650 _aMARKETING
650 _aMARKETING MANAGEMENT
700 _a
_e
942 _2ddc
_cBK
999 _c4813
_d4813