000 00434nam a2200169Ia 4500
008 140613s1997 xx 000 0 und d
020 _a8174330208
082 _a658.8
_bSHA-N7
100 _aSHANKER, Ravi
245 _aService marketing
_bIndian experience
260 _bSOUTH ASIA
_aDELHI
_c1997
300 _axviii, 550
_bPAPER BINDING
650 _aMARKETING
650 _aMARKETING MANAGEMENT
700 _a
_e
942 _2ddc
_cBK
999 _c4306
_d4306