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|---|---|---|---|
| 008 | 140613s1992 xx 000 0 und d | ||
| 020 | _a0750603968 | ||
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_a658.8 _bTAC-N2 |
||
| 100 | _aTACK, Alfred | ||
| 245 |
_aProfitable customer care _b |
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| 260 |
_bBUTTERWORTHS _aLONDON _c1992 |
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| 300 |
_a249 _bHARD BINDING |
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| 650 | _aMARKETING | ||
| 650 | _aMARKETING MANAGEMENT | ||
| 700 |
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| 942 |
_2ddc _cBK |
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| 999 |
_c3591 _d3591 |
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