| 000 | 00553nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 140613s1990 xx 000 0 und d | ||
| 020 | _a1555422225 | ||
| 082 |
_a658 _bBOW-N0 |
||
| 100 | _aBOWEN, David E | ||
| 245 |
_aService management effectiveness _bBalancing strategy, organization and human resources, operations and marketing |
||
| 260 |
_bJOSSEY-BASS _aSAN FRANCISCO _c1990 |
||
| 300 |
_a414 _b |
||
| 490 | _aJossey-Bass management series | ||
| 650 | _aGENERAL MANAGEMENT | ||
| 650 | _aMANAGEMENT | ||
| 700 |
_aAND OTHERS _e |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c1543 _d1543 |
||