| 000 | 00867npc a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 140613s2013 xx 000 0 und d | ||
| 060 | _a658.8 | ||
| 100 | _aKAURA, VINITA | ||
| 245 |
_aCustomer perception of service convenience _bA comparison between public and new private sector banks |
||
| 260 | _c2013 | ||
| 300 | _a529-547 | ||
| 520 | _aThis study examines the difference between public sector and new private sector banks with reference to service convenience dimensions; decision convenience, transaction convenience, benefit convinience and post benefit convinience. A cross sectional research on 445 retail banking customers through structured questionnaire is conducted. | ||
| 653 | _aCONSUMER SATISFACTION | ||
| 653 | _aMARKETING | ||
| 700 | _aPRASAD, CH S DURGA | ||
| 773 |
_oP15106 _nM _933686 _011237 _tGLOBAL BUSINESS REVIEW |
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| 942 |
_2ddc _cARTCL |
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| 999 |
_c12273 _d12273 |
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