| 000 | 00854npc a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 140613s2013 xx 000 0 und d | ||
| 060 | _a003.54 | ||
| 100 | _aKUMAR, VIKAS | ||
| 245 | _aRole of service level agreements in Saas business scenario | ||
| 260 | _c2013 | ||
| 300 | _a64-76 | ||
| 520 | _aSoftwae as a service (SaaS) constitutes a major share in all the cloud computing offerings. Since the physical contact between the service provider and the customer is minimal. The Service Level Agreements (SLAs) are the only means of a formal understanding between the two parties. The present work discusses the composition and requirements of tha SLAs for the SaaS environment. | ||
| 653 | _aINFORMATION TECHNOLOGY | ||
| 700 | _aPRADHAN, PRASANN | ||
| 773 |
_oP14783 _nM _933644 _011231 _tIUP: JOURNAL OF INFORMATION TECHNOLOGY |
||
| 942 |
_2ddc _cARTCL |
||
| 999 |
_c11729 _d11729 |
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