TY  - BOOK
AU  - FOSTER, Timothy R V
AU  - 
TI  - 101 ways to boost customer satisfaction
SN  - 8175544154
U1  - 658.85 
PY  - 2009///
CY  - LONDON
PB  - KOGAN PAGE
KW  - MARKETING - SALESMANSHIP
KW  - SALESMANSHIP
ER  -