TY  - BOOK
AU  - GITTELL, Jody Hoffer
AU  - 
TI  - Southwest airlines ways: Using the power of relationships to achive high performance
SN  - 0070598444
U1  - 658.3 
PY  - 2003///
CY  - DELHI
PB  - TATA MCGRAW-HILL
KW  - PERSONNEL
KW  - PERSONNEL MANAGEMENT
ER  -