TY  - BOOK
AU  - SURESH, K
AU  - 
TI  - Business process outsourcing: Concepts and cases
SN  - 8178812134
U1  - 658.4058 
PY  - 2003///
CY  - HYDERABAD
PB  - ICFAI
KW  - BUSINESS PROCESS OUTSOURCING
ER  -