TY - BOOK AU - FORD, Donald J AU - TI - Bottom-line training: How to design and implement successful programs that boost profits T2 - Improving human performance series SN - 0884152111 U1 - 658.3124 PY - 1999/// CY - HOUSTON PB - GULF KW - PERSONNEL - EDUCATION AND TRAINING KW - PERSONNEL EDUCATION AND TRAINING ER -