TY - GEN AU - SHRIMALI, C S AU - JEWANDAH, SIMRAN TI - Role of advertisement in aviation industry most extensive informative and attractive advertisement PY - 2014/// KW - ADVERTISING N2 - Airlines must not be distracted by economic, regulatory, safty, environmental and other external influences beyond management's control and must maintain a vital emphasis on customer relationships and brand management. Airlines have many consumertouch points and each is an opportunity to reinforce brand value and loyalty ER -