TY - GEN AU - BIRKINSHAW, JULIAN TI - Beware the next big thing PY - 2014/// KW - MANAGEMENT N2 - Where do new management practices come from? a few emerge fully formed from the minds of academics and consultants, but the vast majotity come from corporate executives experimenting with new ideas in their own organizations. a case in point is the online retailer Zappos, which is replacing its traditional hierarchy with a self organizing operating system known as holacracy ER -