TY - GEN AU - TRIPATHY, MANAS RANJAN TI - Walking the tightrope: Case study PY - 2013/// KW - HUMAN RESOURCE MANAGEMENT N2 - Industrial relations have to go beyond over emphasizing only on machines, technology and bottomline to enhance productivity, by sustaining the dignity of labour through forging sustainable trust. This will come by investing in employee welfare, competency building and collaborative communication ER -