TY  - BOOK
AU  - KITE, Neilson
AU  - KAY, Frances
TI  - Understanding NLP: Strategies for better workplace communication without the jargon
SN  - 0749463816
U1  - 658.45 
PY  - 2012///
CY  - LONDON
PB  - KOGAN PAGE
KW  - BUSINESS COMMUNICATION
ER  -