Customer relationship management Emerging concepts, tools and applications
Material type: TextPublication details: TATA MCGRAW-HILL DELHI 2001Description: xiv, 544 HARD BINDINGISBN:- 0070435049
- 658.812 SHE-P1
Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
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Books | SSCBS Library | General Books | 658.812 SHE-P1 (Browse shelf(Opens below)) | Available | 10033 |
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658.812 SCH-N5 Winning the service game | 658.812 SEW-P2 Customers for life | 658.812 SEY-N8 Customers.com | 658.812 SHE-P1 Customer relationship management | 658.812 SOD-P4 Consumer economics | 658.812 STO-P4 Handbook of customer relationship marketing | 658.812 TAS-N6 You will be satisfied |
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