Role of service level agreements in Saas business scenario (Record no. 11729)

MARC details
000 -LEADER
fixed length control field 00854npc a2200169Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140613s2013 xx 000 0 und d
060 ## - NATIONAL LIBRARY OF MEDICINE CALL NUMBER
Classification number 003.54
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name KUMAR, VIKAS
245 ## - TITLE STATEMENT
Title Role of service level agreements in Saas business scenario
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc. 2013
300 ## - PHYSICAL DESCRIPTION
Extent 64-76
520 ## - SUMMARY, ETC.
Summary, etc. Softwae as a service (SaaS) constitutes a major share in all the cloud computing offerings. Since the physical contact between the service provider and the customer is minimal. The Service Level Agreements (SLAs) are the only means of a formal understanding between the two parties. The present work discusses the composition and requirements of tha SLAs for the SaaS environment.
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term INFORMATION TECHNOLOGY
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name PRADHAN, PRASANN
773 ## - HOST ITEM ENTRY
Other item identifier P14783
Note M
Host Itemnumber 33644
Host Biblionumber 11231
Title IUP: JOURNAL OF INFORMATION TECHNOLOGY
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Articles

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