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Service management

FITZSIMMONS, James A

Service management Operations, strategy and information technology - Ed 5 - DELHI TATA MCGRAW-HILL 2006 - xiv, 605 PAPER BINDING

ISBN: 0070615667

Subjects--Topical Terms:
GENERAL MANAGEMENT
MANAGEMENT

Dewey Class. No.: 658 / FIT-N7;P6

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