Managing customer relationships
PEPPERS, Don
Managing customer relationships A strategic framework - NEW YORK JOHN WILEY 2004 - xi, 516 HARD BINDING
047148590X
CONSUMER SATISFACTION
MARKETING - CONSUMER SATISFACTION
658.812 / PEP-P4
Managing customer relationships A strategic framework - NEW YORK JOHN WILEY 2004 - xi, 516 HARD BINDING
047148590X
CONSUMER SATISFACTION
MARKETING - CONSUMER SATISFACTION
658.812 / PEP-P4