Service management
FITZSIMMONS, James A
Service management Operations, strategy, and information technology - Ed 2 - NEW YORK MCGRAW-HILL 1997 - xxvi,614 PAPER BINDING - Management and organization series .
0071157093
GENERAL MANAGEMENT
MANAGEMENT
658 / FIT-N7
Service management Operations, strategy, and information technology - Ed 2 - NEW YORK MCGRAW-HILL 1997 - xxvi,614 PAPER BINDING - Management and organization series .
0071157093
GENERAL MANAGEMENT
MANAGEMENT
658 / FIT-N7